Claims handling - Sharing the Excellence
With offices in all the largest marine hubs in the world, Skuld is committed to providing unparalleled service across all our marine insurance products. Our global presence ensures our experts are always on hand to deliver extensive legal and operational competence. We possess the marine experience required to understand your business and needs, even in the most stressful times.
Industry-Leading Competence and Experience
We pride ourselves on our team of more than 130 lawyers, claims executives and technical managers, enabling us to deliver exceptional service and expert advice on complex matters in a continuously evolving shipping environment. Our expertise is particularly evident in managing casualties, whether we are leading H&M claims, P&I claims or both concurrently, as well as resolving complex FD&D disputes.
Client-Focused Service
Our members and clients experience dedicated claims handlers who are available and empowered to assist by providing swift responses, solution-oriented claims handling, and best-in-class advice. We prioritise a collaborative and proactive approach, ensuring that every claim is resolved efficiently and in the best interest of our clients. We foster strong relationships and deliver tailored support that enables seamless operations, even in the most challenging situations.
Comprehensive In-House Expertise
Our in-house Skuld lawyers and claims handlers work closely with our members and clients to ensure a fast and professional response in all matters. Delegated authority speeds up decision-making and reduces unnecessary delays for entered vessels. Skuld's worldwide network of offices and correspondents provides additional service and expertise when needed, ensuring comprehensive support across all our product lines, including P&I, H&M, and speciality covers.
Casualty Response
Skuld’s Casualty & Major Claims team is a specialised unit established to provide additional support to our local Business Units on larger casualties. Our team of industry-leading specialists has managed hundreds of larger casualties over the years, including some of the most significant marine salvages, oil spills, collisions, and wreck removals that our industry has experienced over the past couple of decades. This extensive experience ensures that we are well-prepared to handle the most challenging incidents, providing our members with the highest level of support during critical times. As a world-leading marine insurer, Skuld is committed to delivering swift, effective, and comprehensive assistance in managing complex and high-stakes incidents across all lines of business.
Loss Prevention
The Skuld Loss Prevention team provides first-class advice on industry topics such as technology, decarbonisation, and regulatory frameworks. Our experienced technical and nautical team offers tailor-made loss prevention programs and services to our members and clients to reduce operational risk. Our aspirational goal is zero casualties for our members and clients.
By focusing on delivering exceptional service and leveraging our extensive expertise, Skuld is dedicated to safeguarding our maritime community – today and for generations to come.
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Chief Claims Officer